FAQ

Questions we hear most often.

These answers cover the experience, recurring billing model, cancellations, and the scope of Harbor Habit’s wellness guidance.

Is Harbor Habit medical care?

No. Harbor Habit is a wellness subscription that offers personalized recommendations, habit-based guidance, and progress tracking. It is not medical care.

What’s included in every plan?

Every plan includes the same core experience: personalized recommendations around food, sleep, daily routine, habits, and progress tracking tools.

How personalized is the plan?

Your assessment answers shape the recommended focus areas and plan direction so the guidance feels relevant to your routine and goals.

When will I receive my plan?

In this frontend flow, your plan preview appears immediately after checkout and is reflected in the mock dashboard.

How does billing work?

Plans renew automatically at the billed amount and frequency shown on the pricing and checkout pages unless you cancel before your next renewal date.

Is this a recurring subscription?

Yes. The site clearly discloses recurring billing, auto-renew timing, and cancellation options before purchase.

Can I cancel my subscription?

Yes. You can use the Manage Subscription page or contact support to request cancellation before your next renewal date.

Do you offer refunds?

Refund requests are reviewed according to our Refund Policy, which explains how digital service access affects eligibility.

Are there guaranteed results?

No. We do not promise guaranteed outcomes. Harbor Habit is meant to support healthier routines and consistency over time.

Is the service available in the United States?

This site is tailored to US customers, US English copy, and US subscription disclosure expectations.

Do I need special equipment or supplements?

No. The program focuses on everyday routines, food guidance, sleep habits, and consistency rather than special equipment or supplement requirements.

Do you process payments on this demo site?

No. The checkout page includes placeholder card fields only, built so Stripe Elements can replace them later without redesigning the flow.