General policy
Once access to digital services or personalized content begins, charges may be non-refundable. Requests are reviewed case by case based on the circumstances of the purchase and applicable law.
Refund Policy
A straightforward policy for digital subscription purchases.
Harbor Habit is a digital service. Refund eligibility can differ from physical goods because access may begin immediately after purchase.
How to request a review
To request a refund review, email [email protected] with your account email, the charge date, and a brief explanation.
Cancellation vs. refund
Canceling stops future renewals. Cancellation does not automatically reverse a charge that has already been processed unless a refund is approved.